Productive Corporation

• High Performance - ARCserve leverages multiple methods, including backup to disk, disk staging, multiplexing and multi-streaming among others to provide high-performance, non-disruptive backup and restore operations to mission-critical information and data assets.

• Centralized Management and Administration - ARCserve Backup r12 has been redesigned to support a three tier architecture and now provides you with a centralized management console that allows your administrators to manage, modify and control backup and restore jobs, media devices, activity logs, alerts, catalogs, product licensing and reports from a single point including local, remote servers and remote offices.

• Scalability - provides a complete backup solution regardless of the size or type of your organization. Protect all of your data, including distributed branch offices from one centralized server.

• Integrated Backup to Disk - backup to disk allows users to use disk technology as an intermediate step in the backup process. Faster access speed and higher reliability of disk technologies ensures reduced backup and restore time as well as higher success rate for backups.

• Multiplexing Capabilities - multiplexing enables up to 32 jobs to write to the same tape media simultaneously. This technology not only reduces backup window, but also makes efficient use of the tape libraries and media.

• Extensive Reporting Capabilities - includes an extensive list of predefined reports, including Real-Time Backup/Restore Statistics Recovery Report which can also be sent via email. New reports include: backup and restore attempt success rate, clients with most failed backup attempts, partial backups, full backup duration report and more.

• Disk Staging Backup (D2D2T) - disk to disk to tape (D2D2T) shrinks backup time by allowing backup data to be staged to fast disk drives before it is automatically moved to tape. Restore requests are redirected to disks automatically, reducing recovery time. The whole operation is policy driven, reducing cost and management overhead.

• 64-Bit Platform Support - the r11.5 release will allow you to leverage the performance and scalability benefits of 64-bit hardware platform in backup servers as well as protect applications running in 64-bit operating systems.

• Regulatory Compliance Enhancements - features like NetApp Snaplock support, IBM Worm and LTO-3 Worm support will enable system administrators perform backups as per regulatory requirements.

• Smart Restore Capability - If ARCserve encounters a bad media, it redirects the restore job to other media containing the same data without any manual intervention, reducing need for human intervention and restore time.

• One-step Virus Block - this one-step virus block feature allows swift isolation of networks that may be experiencing a new virus outbreak. File extension can be added to the blocked extension list denying all access to such files in situations where new, potential viruses are detected.

• Support for Virtual Machine Sessions - Windows Virtual Server, Windows Virtual PC as well as VMware sessions hosted on servers can be protected.

• VMware ESX Support - with the new agent for VMware, backups can be managed efficiently by selecting a combination of VCB Proxy, ESX Server, Virtual Machine and Volumes. Physical to virtual bare metal restore and file level restore to original virtual machine location is also supported with this agent certified by VMware.

• Microsoft Windows 2003/2000/XP

• IBM AIX, SUN Solaris, HP-UX, Tru64

• Red Hat Enterprise Linux, SuSE Linux Enterprise Server, TurboLinux, Red Flag, Miracle Linux and Asianux

• Novell NetWare

Q: How can I upgrade to the most recent version of my CA product?
A: You can go to the CA website and download the trial of the most recent product.

Q: Is there government, educational, healthcare, non-profit CA pricing?
A: Yes

Q: What is the difference between CA Enterprise and Value maintenance?
A: Enterprise is 24/365 tech support and Value is 8 AM to 8 PM EST Monday thru Friday tech support. 

Q: How are ARCserve agents licensed for backing up VMware sessions?
A:  1. When using VMware Consolidated Backup, a Windows Client Agent is required on the proxy server.
     2. When you want granular (file level) restore capabilities on a given session.

Q: Can I backup a VMware ESX server with just a VMware agent?
A: Yes, if you merely need to restore the ESX server as a whole, only the VMware agent is needed on that server.