About Us
About Us
Productive Corporation is a specialized software reseller that helps small and medium businesses across North America with software initiatives in security, storage, and infrastructure. Productive helps it's customers by providing subject matter expertise, access to technical resources, and excellent customer service. Productive strives to provide the most relevant resources for it's customers to utilize.
Concierge
The Productive Concierge
A valuable service that we provide to all of our customers, to help them use their time more efficiently when dealing with licensed software.
Dedicated Point of Contact
Productive gives every customer a responsive dedicated Account Executive that has a direct line and email address to make them your first point of contact when a problem arises during the work week. Making Productive the first point of contact when a problem arises makes your day more productive while we handle getting you in touch with the right people or the answer you need. Whether it be a tech support issue, software evaluation, product questions or pricing, We Can Help You.
Technical Support
Productive recognizes that even with tier-one products, issues can occasionally arise, however with Productive, you'll get to the front of the line if that ever happens. We put the right technical resource in touch with you to solve the issue in a timely manner so you can move on with your day.
Peer Reviews
We share insights gleaned from conversations with your peers to give you a better understanding of how the products are actually being used in mid-size companies.
Tips and Tricks
Our Account Executive's offer you real product knowledge and insight. We do not call to just remind you of a renewal date but to add additional value with our knowledge when we follow up. We also offer educational webinars with the Publisher's Product Manager to give you the opportunity to ask questions as well as learn about extending capabilities, reducing administration time and showing features that commonly go un-used.
Relevant News
Productive understands the software industry and offers valuable third party insight into what the publisher's are saying about their own products. We also provide monthly P-Guides. The P-guide discusses pertinent issues in IT for mid-market companies. These articles are designed to educate IT professionals about software as it relates to security, storage, infrastructure, volume licensing and other relevant topics.
Areas We Serve
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Infrastructure/Storage |
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Alabama |
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Arkansas |
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California |
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Colorado |
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Connecticut |
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Delaware |
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District of Columbia |
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Florida |
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Georgia |
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Idaho |
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Illinois |
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Louisiana |
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Maryland |
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Nevada |
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New Jersey |
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New York |
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North Carolina |
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Ohio |
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Oklahoma |
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Oregon |
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Pennsylvania |
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Rhode Island |
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South Carolina |
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South Dakota |
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Texas |
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Customers
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Below is a sampling of our customer base |
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Fortune 500
Education
Healthcare
Telecommunications
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Financial
Wells Fargo
Government
Legal Services
Manufacturing |
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FAQ's
Licensing FAQ
- What is the difference between a Volume Licensing and Box Licensing?
- What am I buying?
- What will you send me in the mail?
- How long will shipping take?
- I need this license today, can you email me my license codes?
- I lost my license codes, can you help me?
- Can I add licenses that I didn't purchase through Productive to my account?
- I only need one license; can you sell me licenses under five?
- I need over 49 licenses; can you give me a discount?
- How do I pay for my licenses?
- Why shouldn't I buy these licenses directly from the manufacture?
- Will I be seeing an invoice?
- Why is a Trade Reference form required?
- What happens if I let my maintenance expire and I want get back on it?
- What are the manufacture technical support phone numbers?
- I am not sure if this software will work in my environment, can I talk to someone and verify compatibility?
- Can I trial the product before I purchase?
- Can I go live with the product from my trial after I purchase?
Q: What is the difference between a Volume Licensing and Box Licensing?
A: Box licenses are sold in large retail chains across the country. They are primarily intended for Home end-users that only need one or two copies of the software. Volume Licensing is intended for businesses or organizations that have a need for numerous licenses. Due to the high quantity of licensees ordered, Volume Licensing has lower prices than box licensing. Also, most volume licenses can be managed from one console, rather than from each computer.Q: What am I buying?
A: You are buying licenses. This means that you will receive a unique license code for each license that you purchase.Q: What will you send me in the mail?
A: If you buy a new CA license you will receive a media kit along with a license certificate. If you are renewing your CA licenses with us you will receive an email with your updated key codes. If you are buying any Shavlik products you will receive an email with your key codes. If you are buying Attachmate you will be sent a media kit.Q: Do I have to pay shipping & handling costs?
A: There is a standard shipping charge of $20, but only for orders that require a media to be shipped.Q: How long will shipping take?
A: The average order takes approximately one week. We receive your licenses from the publisher in 2-3 days and ship it to you that very day, which takes 2-3 days to deliver.Q: I need this license today, can you email me my license codes?
A: We recommend that you install the trial version of the product. After you receive your full-license key codes, you can go live directly from your trial. Contact us if you have any questions.Q: I lost my license codes, can you help me?
A: Yes, we can help, call us toll free 800.726.4099 and we will direct you to the right resource.Q. Can I add licenses that I didn't purchase through Productive to my account?
A. Absolutely. Please contact your Account Executive for more details.Q: I only need one license; can you sell me licenses under five?
A: If you need a small quantity of licenses, please visit our Online Shop for expedited service. Existing customers have an Account Executive available to discuss available options.Q: I need over 49 licenses; can you give me a discount?
A: With volume licensing there are price breaks depending on the number of licenses you are buying. Call us toll free 800.726.4099 and an Account Executive can help match your needs with an appropriate level of volume license breaks.Q: How do I pay for my licenses?
A: The Productive Corporation online store requires payment through a credit card. The website is a secure internet connection, so your credit card information is protected.Q: Why shouldn't I buy these licenses directly from the manufacture?
A: These software publishers do not directly sell their products. They have a reseller channel set-up so that we can give you the individual attention that you deserve. The manufacture provides technical support for their products, but all purchasing goes through the reseller of your choice.Q: Will I be seeing an invoice?
A: Yes, we send an invoice out immediately after we order the productQ: Why is a Trade Reference form required?
A: For new customers to receive payment terms from us we need you to provide us with your trade references. Up front payment is also accepted in the form of a credit card or check if trade references are not possible. You can download the file here.Q: What happens if I let my maintenance expire and I want get back on it?
A: You will need to upgrade at a higher cost per license than what a renewal cost would be.Q: What are the manufacture technical support phone numbers?
A:- Attachmate: 206-217-7000
- Ca Security/Storage: 800-225-5224
- Shavlik: 866-407-5279
Q: I am not sure if this software will work in my environment, can I talk to someone and verify compatibility?
A: Yes, Call us toll free 800.726.4099 and a specialized Account Executive can assist you and offer technical advice.Q: Can I trial the product before I purchase?
A: You can download a trial version on anyone of our product pagesQ: Can I go live with the product from my trial after I purchase?
A: Yes you can with the CA and Shavlik product lines
Press
Boilerplate Statement:
Productive Corporation is a specialized software reseller that helps small and medium businesses across North America with software initiatives in security, storage, and infrastructure. Productive helps it's customers by providing subject matter expertise, access to technical resources, and excellent customer service. Productive strives to provide the most relevant resources for it's customers to utilize.
Productive Logo:
Careers
Productive Corporation is a Downtown Minneapolis based IT computer Security Company that is a market leader with small and medium sized businesses. With large marketplace growth in the computer security field, Productive has been on the leading edge with such services as Threat Management, Access Management, Continuity Planning, Vulnerability Assessment Services as well as Architecture and Implementation of leading computer Security Products.
Position:
Account Sales
Job Duties:
- Account Executive would be responsible for maintaining as well as building a geographical sales territory
- Management of product orders for assigned account base
- Accountable for lead handling
- Fielding incoming sales calls from customers and responding to sales email
- Providing quotes to customers
- Database management of territory
- Monthly and quarterly sales figures
- Maintaining professional business relationships between office staff, vendors and customers
Qualifications include:
A bachelor's degree or equivalent required. Individual must possess strong interpersonal and communication skills, both written and verbal. The ability to work effectively in a fast-paced, high-growth, rapidly changing environment. Technical understanding with experience in or familiarity with current technologies is a plus as well as prior experience in sales or a customer service atmosphere involving telephone sales. A general knowledge of personal computers and Internet applications highly desirable. Qualified candidates can apply to jobs@productivecorp.com with their attached resume.
